“Adventure Georgia” Questions
Our travelers come from all kinds of countries and backgrounds. You will be traveling with like-minded adventurous people who, like you, are keen to share the experience and forge lifelong friendships.
Absolutely! It’s the best way to meet new people. We don’t charge extra for single supplement, as long as you can share your room/tent with your travel companions.
Tipping is optional and at the discretion of individual trip members. Please remember, the following suggestion is merely a guideline, not an expectation. If you feel your guide(s) did an outstanding job and would like to reward them for their efforts, a suggested guideline is 10-20% of the trip price.
The accommodation will vary from trip to trip. When not enjoying our fully supported camping trips, we strive to handpick quality accommodation based on location, reliability and local charm that captures the essence of the destinations. Accommodation is typically on a twin-share basis; however single supplements are available most of the time, at an additional price.
Usually all you need to bring is your personal gear. We provide a gear list outlining needed clothing and equipment for each trip on tour page. For the majority of our trips, we provide the rest: tents, sleeping bag, sleeping pad, bicycles, support vehicle, rafting gear, snowshoes, camping gear and etc.
Usually we keep group size 16 or below. On some highly technical tours (such as cross-country ski expedition) we keep the highest number at 8. Please refer to individual tour page for exact number of participants.
For private groups, number is more flexible and can be adjusted to your need.
Like accommodation, the style of transportation varies by tour; however, it is always safe, secure and comfortable. From large safari trucks and private cars to authentic train carriages and air conditioned touring buses, our transportation will easily get you to your next destination in a reliable manner that showcases the local culture – whether it entails taking the scenic route through the countryside or travelling in traditional vehicles. Of course, on many of our adventures you are your own form of transportation, travelling by foot, bike or kayak!
Tour Booking Questions
You can request your seat from the tour page and our travel manager will get back to you if the seat is still available. Our groups are small, so they sell out months in advance.
- When registering for the trip, 20% of the trip cost must be paid, which is a non-refundable deposit.
- 30 days before the trip, the remaining 80% of the trip cost must be paid.
- When registering for a trip less than 30 days before the trip, 100% of the total trip cost must be paid.
- Additional services are charged separately.
- 20% of the program cost is non-refundable. (Non-refundable deposit)
- In case of more than 30 days’ notice, the amount paid will be returned, minus a non-refundable deposit of 20%.
- In case of 30 days notice or even shorter notice, 50% of the cost of the trip will be refunded.
- In case of 14 days notice or even shorter notice, the cost of the trip will not be refunded. Cancellation of a trip is considered valid only as a written notification.
Although you won’t be reimbursed for any portion of the trip unused, you can opt to sign off the trip if you need to leave a day or so earlier. If you let us know before travel that you’ll be arriving late or need to leave before the trips ends.
We are committed to making travel widely accessible, regardless of ability or disability. We ask that you carefully consider whether you are physically and mentally able to complete the itinerary you have chosen, recognizing that on many trips you will be required to carry your own bags and walk on uneven surface.
Where we can we will make reasonable adjustments to the operation of our trips to facilitate the requirements of disabled travelers – such as booking ground floor accommodation, or having our guides communicate important directions in writing as well as verbally. Many travelers with disabilities have been able to enjoy our trips by travelling with a friend or companion who can assist with specific needs. If joining a group trip is not practical we may be able to provide you with a private departure. Please contact us for further information on any of our itineraries.
Requirements for travel visas vary widely depending on your nationality. We might be able to help in some cases, but in others you might need to do it yourself. Please contact us for further information.
Yes, in most cases we can arrange additional accommodation at our starting or ending hotels. Please contact a travel manager for price information. If we are unable to provide you with the extra nights we will give you the name of a hotel you can contact directly. Please also note that extra accommodations must be booked outside of 30 days of departure.
You will receive a pre-departure kit via email which includes your trip notes, pre-departure information document and any other trip specific information. The PDF is full of useful information including cultural considerations, region specific background info such as history, dialects and geography, ideas of things to do in your start/finish city, a recommended gear list, and advice for preparing physically for your adventure should it involve trekking, cycling or altitude.
Yes. We can store your backpack, suitcase or bag at our premises for free for the time you participate on our tour. Please let us know at the time of your booking whether you want to use this service to arrange the details. However, you will have to pick up your items immediately after finishing the tour.
“AG” reserves the right to cancel all or a portion of a trip. In the event of such a cancellation, full or partial refunds, if any, will be at AG’s sole discretion. AG is not responsible for additional expenses incurred by you in preparing for the trip (including non-refundable air tickets, visa fees, gear or medical expenses, etc.).
Each trip requires a minimum number of participants. If we sign up enough participants to run a trip, the trip is confirmed, and we’ll alert travelers so they can purchase their airfare. Many of our departures confirm with as few as four trip participants.
In most cases, if a trip doesn’t have enough participants, you may either transfer to another departure date or trip, be refunded your deposit or you might be able to pay a supplemental fee to run the trip with fewer participants.
Travelers arrive from all over the world to begin our tours and it is not possible to include international airfare in our prices. We would be happy to help you arrange flights. Just ask for a quote when you contact us.
Some of our tours include airport transfers, but for others you will need to get in the city center by yourself. You can find out whether it’s included or not, by reading itinerary, if it’s written there, then it’s included.
We know that holiday planning requires time, money and effort. It is our aim to incorporate as many inclusions as possible during your trip to ensure your time is spent effectively and to minimize out of pocket expenses. Our trip pricing includes most meals, national park permits, transfers, entrance fees, equipment, support vehicles and accommodation. These vary by trip, and specific inclusions can be found on each tour page.
We Incorporate as many inclusions as possible into the trip cost, such as most meals, transport and accommodation. This means you are able to limit your spending once you leave home. Additionally, we do not charge a supplement if you are a single traveler.
Trip prices are based on shared arrangements (typically two guests per room), unless otherwise stated. For solo travellers, we’ll pair you with another person of the same gender to share rooms and if there’s no one suitable to share with, there’s no forced single supplement. However, if you specifically request your own rooms, you can opt to pay the single supplement.
Families consisting of four guests traveling with children aged 17 and under will be automatically assigned one shared room. However, the following alternative rooming allocations are available:
Families consisting of four guests with all children aged 13 and above are welcome to opt for additional rooms as per advertised double occupancy adult rates.
Families consisting of four guests with at least one child aged 12 and under are automatically assigned a shared room. However, families can opt to pay the adult rates for all guests in their family to have an additional room.
The same principles apply for families consisting of more than four guests.
Rooming preferences are subject to availability and must be communicated in writing at time of booking. Automatic assignments as per this policy will be applied in the absence of any specification provided by guests. Any request for additional rooms during trips will be at guests’ own expense and subject to rates made available by the accommodation provider at the time. All minors (guests aged 17 and under) must be accompanied by at least one adult.
Camaraderie is a big part of our adventure trips. Your fellow travelers also enjoy being active and exploring the outdoors. We encourage you to carefully review the trip information in order to make good decisions about which trips are right for you.
Keep in mind that different travelers will have different goals, perspectives, experiences and abilities. With that in mind, we ask that the group respect each individual’s conditions and needs throughout the trip. We want everyone to enjoy themselves to the fullest. Often, trip participants become lifelong friends.
“Adventure Georgia” reserves the right to decline to accept or retain any person as a tour participant should such person’s behavior, health or mental condition impede the operation of the trip.
Medical Considerations: If you have any medical or psychological conditions, it’s very important that you let us know well before departure so that we can work with you as much as possible. Our guides have the right to disqualify anyone at any time during the trip if they feel the trip member is incapable of continuing and/or if a trip member’s continued participation jeopardizes the group’s or the individual’s own safety. Under these circumstances, refunds are not given.
We reserve the right to make reasonable changes in the itinerary where deemed necessary or advisable for the comfort and well-being of trip members.
By advancing payment to “Adventure Georgia”, the payee thereby agrees to be bound by the above terms and conditions.
Safety Questions
We use a variety of hotels and guesthouses en-route and so a complete list of hotels won’t be provided until day 1 of your tour. If your family requires contact information, or in case of emergency, please have them phone +995 500 50 44 66. If our office is closed please refer to the emergency phone number that is found on the Trip Details document, this number can be reached 24 hours a day, 7 days a week.
Our meals are designed to cater for meat eaters and vegetarians.
Whilst our guides are often praised for producing great tasting food on a camping trips, they are not trained chefs and cannot know or be responsible every single ingredient contained in bottled sauces and condiments etc. If you have specific allergies or preferences beyond our standard food, it is your responsibility to ensure that you do not eat any food on tour containing problem ingredients. You will need to read the labels on the ingredients and if in doubt, do not eat it. Our tours sometimes operate in extremely remote areas and medical assistance can be several hours away at the best.
Your guide will do his best, if a meal contains an ingredient you cannot eat, then 2 separate meals may need to be prepared, in this case it would be expected that you assist in this process.
Gluten Free Diets
We do not cater for Gluten free diets, If you require a Gluten free diet, we ask that you bring with you replacement gluten free food, this should include replacements for bread, wraps and pasta, if a separate meal need to be prepared, it is expected that you assist in this.
We use coach buses, mini-buses, 4wd mini buses and 4wd vehicles on our tours. These vehicles are mostly provided by our partner companies. From 2023 some of our tours will be run by our own vehicles. For every winter trip we use winter tires for all vehicles, regardless of the type of the tour.
For Svaneti and Adjara tours, occasionally we use air transport provided by our partner company, flying guests with L 410- UVP-E plane.
Tusheti & Khevsureti hiking tour is run using 4wd vehicles (Toyota Land-cruiser, Mitsubishi Pajero, Mitsubishi Delica) and transportation horses, carrying large luggage bags, camping and kitchen equipment.
Our tours proceed in most weather conditions, we do make exceptions for severe weather conditions to include but not limited to: heavy snowfall; landslides; heavy rain and/or thunderstorms. We monitor weather conditions and will call you before each tour if we have any concerns. We will discus the weather conditions with you and discuss options.
We do not cancel tours due to drizzle, light rain or high winds, which is generally expected in Caucasus mountains.
If the tour is canceled due to severe weather conditions you will have the options for a tour credit or a full refund.